Policies

Providing a High Standard of Inpatient Hospice Care

SECU Crystal Coast Hospice House: Care at Its Best When It’s Needed Most
The SECU Crystal Coast Hospice House will provide the highest quality end-of-life care for every patient referred to inpatient care with the only admission restriction being bed availability. The patient’s hospice team will address all aspects of the patient’s hospice care program as well as embrace family and friends so they may focus on cherishing every moment together.

Operating the Hospice House
Crystal Coast Hospice House partners with 3HC (Home Health & Hospice) of Goldsboro to provide outstanding health care and service to our patients and their families. 3HC has over two decades of successful experience operating the Kitty Askins Hospice Center – an inpatient hospice facility in Goldsboro, NC – and is one of the most respected and highly accredited inpatient hospice facility operators in the state. The long-term lease between CCHH and 3HC ensures a partnership between the two non-profit organizations that will continue to deliver the highest quality of care at SECU Crystal Coast Hospice House for many years to come.

CCHH continues to own the SECU Crystal Coast Hospice House, and as the owner we ensure that the Hospice House is well maintained, well furnished, and comfortable for patients and their families. 3HC works with hospice agencies, hospitals and other referring providers in our five-county service region (Carteret, Craven, Jones, Onslow, and Pamlico Counties) to provide exceptional inpatient hospice care.

For more information about 3HC, visit 3HC’s website.

3HC Notice of Privacy Practices
This notice will tell you how 3HC may use and disclose protected health information about you as a patient. Protected health information means any health information about you that identifies you or for which there is a reasonable basis to believe the information can be used to identify you. In this notice, 3HC calls all of that protected health information, “medical information.”

This notice also will tell you about your patient privacy rights and our duties with respect to medical information about you. In addition, it will tell you how to contact us if you believe 3HC has violated your privacy rights.
Download the eight-page document explaining 3HC’s “Notice of Privacy Practices.”

For more information or for a hard copy of 3HC’s Notice of Privacy Practices, please write to:

Chief Compliance Officer
3HC
2402 Wayne Memorial Drive
Goldsboro, NC 27534
or call: 1-800-260-4442
info@3hc.org

Partnering with Hospitals and Physicians
Keeping the Hospice House as local as possible is a very high priority for CCHH and 3HC. In cooperation with local in-home hospice providers, area hospitals, and local physicians, SECU Crystal Coast Hospice House offers a seamless continuum of care for patients. Physicians may follow their own patients and care for them at the facility by maintaining regular visits with their patients at the Hospice House and 24 hour a day on-call services. Or, patients may be transferred to the care of the facility’s medical director at their request.

Our medical director and caregivers remain in contact with the patient’s referring provider.

Our care respects The Dying Person’s Bill of Rights.